FAQ: How To Use Smok Vape Pen Warranty?

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How do I file a Smok warranty claim?

If you have any questions or are unsure whether your item is covered under warranty, please contact Madvapes at (704) 696-8900. SMOK offers a quality guarantee period of SIX months from date of purchase (‘ Warranty Period’). Atomizers, tanks, drip tips, pod and e-liquid are not covered under warranty.

How does Smok warranty work?

Every SMOK vape is with a 6-month warranty since the purchase date. If you open an after-sale claim the picture of receipt + serial label is needed. When you start a warranty claim, you may have lost your receipt for some reason, then there is another way to define the warranty period.

How do I get my Smok vape pen to work?

Screw on the atomizer head to the battery tube, fit the glass tank over the head, fill with eliquid, and screw on the top cap. Press the fire button five times to turn the Vape Pen on or off, press and hold the fire button to vape. That’s it.

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How do I register my Smok vape?

For the latest product serial label, you can directly download Vaping tour https://m.vapingtour.com and scan Code A + Code B to register the vaporizer with SMOK. As you can see, serial label is very important, please keep it safe in case you need the after-sales service someday.

Does Smok have a lifetime warranty?

SMOK offers a quality guarantee period of SIX months from date of purchase (‘ Warranty Period’). This warranty does not cover personal items or consumable goods and attachments. Atomizers, tanks, drip tips, pod and e-liquid are not covered under warranty.

What’s wrong with my Smok vape?

Increase your wattage – If juice is leaking out consistently, your wattage may be too low. Low wattage could mean that all of the juice isn’t vaporized before it makes it to the upper chamber and so is leaking out. Make sure you don’t exceed the recommended wattage printed on the side of your SMOK vape coil.

How long do Smok devices last?

How long does SMOK NOVO battery last? From my experience as a regular vapor, I would say it lasts an average of 5 hours. However, SMOK Just came with a newer version of the NOVO and it’s called the NOVO 2.

What is the warranty on Vapes?

We supply a 28 days manufacturer’s guarantee with all mechanical mods. Please note that mechanical mods are for experienced users only. Vape UK accepts no responsibility for any damage caused by the incorrect assembly of any mechanical mod.

Is Smoktech legit?

The rating of smoktech.com indicates the site is safe or a scam. However, we cannot guarantee that the site is a scam. Many websites look legit but are in fact fake. Before you shop at a site you do not know, check for yourself.

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Why is my Smok vape blinking white?

Short circuit protection: if a load short circuit is detected, the white LED light will flash 4 times and the battery will automatically shut down the output. Low voltage protection: when battery capacity is lower than 3.3V, the LED light will flash 15 times and the battery will automatically shut down the output.

Why does my Smok vape keep blinking?

This is often caused by a loose battery. If the battery is not screwed in properly, it won’t be able to fully charge and the indicator light will continue to blink. To fix this issue, unscrew the battery and re-screw it back in to make sure everything is firmly connected.

How do I know my vape is real?

How to spot a fake vape cartridge

  1. Licensed products are much safer, but not completely safe.
  2. Don’t buy this junk.
  3. Make sure the license exists.
  4. Check the packaging.
  5. Beware of fake copycats.
  6. Look at the ingredients.
  7. Diluents: Legal, but maybe not healthy.
  8. Know your brands.

How can you tell a fake Smok vape?

VERIFICATION:

  1. Using the APP IVPS Tour to scan Code A will show that the product is not activated, and show the number of times the product has been scanned.
  2. Click the Activate the Products prompt to scan the Code B to activate and bind the product.
  3. After scanning the Code B, it will shows the product is authentic.

How do I know if my Smok is real?

On the surface, it can be very difficult to tell which are simple imitations and which are the genuine product. Smok’s updated verification system requires the user to download the IVPS Tour App and scan the two QR codes located on the back of Smok product boxes.

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